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help

Searching Help: Don’t Even Go There

Jan 19th, 2010 //  by Greg Nudelman

Web site user assistance that consistently exceeds customer’s expectations can catapult your company to legendary status and create brand equity you can measure in billions of dollars. However, making Help a strategic asset for your company is an arduous task. To shed light on this important topic, I have teamed up with Tricia Clement, a renowned SUA expert, to deliver actionable insights about Web site user assistance.

Category: 56 Articles on Digital Strategy, Mobile and Search, Search UX Design ArticlesTag: help, inline help, landing pages, navigation, Search UX Design Articles, tutorials, UX Design, UXmatters

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