The Cross Channel UX Elements framework is a practical design tool you can use to create “Magic Moments” of flow and delight for your customers across the different channels in a more deliberate fashion, rather than arriving at great designs only through occasional happenstance.
Don’t Put a QR Code on Your Business Card
… until you read this article. I had a QR code on my business card for years, and studied how to engage people after the initial QR Code scan, and how to drive tangible value. Here I will reveal everything I learned about using QR Codes for personal and social connection, including using special formats like MECARD, and the secrets of linking to Twitter, LinkedIn, blog posts and custom landing pages.
Information Architecture Summit * April 7-11, 2010 * Phoenix, AZ
Design Caffeine for Search and Browse UI
The best content from Greg Nudelman’s monthly UXmatters column, Search Matters and his upcoming book, “Designing Search: UX Strategies for eCommerce Success”: Optimizing images, content, and actions in search UI, the best ways to approach no search results conditions, differences between iPhone and Web search, dynamic landing pages, brand catalogs and category pages and more.
Information Architecture Summit * April 10-14, 2008 * Miami, FL
How to set up and run participatory design sessions, analyze data and present results effectively
This workshop will provide user experience professionals with practical guidance on how to successfully set up and run participatory design sessions, analyze data and present results effectively to project stake-holders. Lab set-up with a range of budgets, appropriate methodologies like PICTIVE, group and individual design sessions will be discussed.