Jan 19th, 2010
by Greg Nudelman.
Originally Published on UXMatters.com January 4, 2010 ⇒
In my last installment of Search Matters, “Cameras, Music, and Mattresses: Designing Query Disambiguation Solutions for the Real World,” I presented several design strategies for query disambiguation.
Unfortunately, most sites do not make sufficient use of this pattern and some that do use it design and implement it incorrectly.
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Jan 19th, 2010
by Greg Nudelman.
Redesigned Home Depot results
Originally published on UXMatters.com December 7, 2009 ⇒
Our language is limited and imperfect. Typically, people type search queries quickly and with little forethought, so queries are definitely less than perfect. When a customer constructs a query that may have more than one meaning, a good search user interface provides tools to help the customer define the query in less ambiguous terms, so the search results more closely match the person’s intention. This process is known as disambiguation, and best practices for effectively supporting the disambiguation of search queries are the subject of this column.
