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Posts Tagged ‘Search Results’

Design Patterns for Mobile Faceted Search: Part II

Originally Published on UXMatters.com May 3, 2010 ⇒
In Part I of “Design Patterns for Mobile Faceted Search,” I looked at the challenges and opportunities of mobile faceted search. To address the well-known challenge of limited screen real estate on mobile devices, I covered the Four Corners, Modal Overlay, Watermark, and Full-Page Refinement Options [...]

Design Patterns for Mobile Faceted Search: Part I

Originally Published on UXMatters.com April 5, 2010 ⇒
In my previous Search Matters column, “Mobile Finding: Turning Limitations into Opportunity,” I discussed how mobile search user experiences differ from those on the Web. In this and my next column, I’ll look specifically at the challenges and opportunities of mobile faceted search. This column [...]

Designing Mobile Search: Turning Limitations into Opportunities

Originally Published on UXmatters.com March 8, 2010 ⇒
Thinking of porting your Web finding experience to iPhone, Android, or Windows Mobile? Just forget about the fact that these devices are basically full-featured computers with tiny screens. Having gone through this design exercise a few times, I have realized that designing a great mobile finding experience [...]

Numeric Filters: Issues and Best Practices

Originally published on UXMatters.com February 8, 2010 ⇒
Faceted search has been around for a long time and has become the de facto standard for search on most ecommerce sites. However, filters with numeric values remain among the most confusing, because many sites have not able to design usable numeric filters that people can use in [...]

Cameras, Music, and Mattresses: Designing Query Disambiguation Solutions for the Real World

Redesigned Home Depot results

Originally published on UXMatters.com December 7, 2009 ⇒

Our language is limited and imperfect. Typically, people type search queries quickly and with little forethought, so queries are definitely less than perfect. When a customer constructs a query that may have more than one meaning, a good search user interface provides tools to help the customer define the query in less ambiguous terms, so the search results more closely match the person’s intention. This process is known as disambiguation, and best practices for effectively supporting the disambiguation of search queries are the subject of this column.

Make More Money: Best Practices for Ads in Search Results: Part 2

Co-written with Frank Guo ⇒
Originally published on UXMatters.com November 2, 2009 ⇒
In this installment of Search Matters, we’ll continue our discussion of ads in search results. If you missed it, read Part 1, which covered these best practices:

Integrate your ads’ appearance with the rest of your site.
Make sure customers can easily distinguish ads from [...]

Make More Money: Best Practices for Ads in Search Results: Part 1

Co-written with Frank Guo ⇒
Originally published on UXMatters.com October 5, 2009 ⇒
Conflicting demands make many UX professionals think of ads as a necessary evil. Customers frequently go out of their way to say they hate ads, while marketers always seem to try their hardest to stuff as many of them as they can on each [...]

Search Results Satori: Balancing Pogosticking and Page Relevance

Originally published on UXMatters.com June 8, 2009 ⇒
When designing the data and layout for search results pages, the design strategy boils down to a single key principle: show the greatest number of results possible, without increasing pogosticking. In other words, the challenge is finding the right balance between

providing enough information in individual search results, so [...]

Making $10,000 a Pixel: Optimizing Thumbnail Images in Search Results

Originally published on UXMatters.com May 11, 2009 ⇒
In search results, the old adage a picture is worth a thousand words rings true. When it comes to making your search results more efficient to use, more relevant, and more attractive, images reign supreme. There is simply nothing else on your search results pages that can come [...]

Choosing the Right Search Results Page Layout: Make the Most of Your Width

Originally published on UXMatters.com March 9, 2009 »
Page layout forms the foundation in presenting search results. Your layout decisions for search results pages will have tremendous impact on the user experience for your entire site. Choosing the right width for search results is important, and the optimal width for search results may be a great [...]

Starting from Zero: Winning Strategies for No Search Results Pages

he typical product team has no coherent strategy for cases when there are no search results. Most teams spend the bulk of their design phase working on the search results pages for a successful search. Then, at the last minute, the engineers hurriedly slap something together for the no search results page and launch. Such an approach is detrimental to the success of a search experience. Search, more than any other activity on your Web site, is a living, evolving process of discovery, a conversation between a customer and your system. Unfortunately, misunderstandings in this conversation are all too common, and the effectiveness of the page that appears when there are no search results is critical to keeping the customer engaged.

Designed Ketera’s B2B Social Network for Mid-Market Sourcing and Invoicing

Client: Ketera Technologies »
Product: Ketera Network, Sourcing, Invoicing & Procurement
Problem: Ketera needed to leverage their enterprise apps to create a friendly place for their 150,000 mid-market suppliers and buyers.
Solution: Designed a new B2B Social network of over 130 wireframes from the ground up, while heavily leveraging the existing enterprise application functionality.   Devised a flexible app [...]

Improve the Usability of Search-Results Pages: Add Sophisticated but Easy-to-Use Filtering and Sorting Controls

Originally Published in JavaWorld.com, January 23, 2006 ⇒
E.R. Tufte, in his phenomenal book Envisioning Information, states, “Clarity and simplicity are completely opposite of simple-mindedness.” This false simple-mindedness is often evident in the design of a search-results page. Even on some of the leading e-commerce sites, this important page is frequently made hard to use by [...]