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Talks

These are my upcoming engagements and past talks and conferences.

Design Caffeine for Search and Browse UI

Presented at the IA Summit 2010 in Phoenix, AZ

http://uxrnd.files.wordpress.com/2009/12/ia-summit-logo.jpg

Presentation Slides on SlideShare.net ⇒

This presentation on the IA Summit 2010 website ⇒

Search and browse interfaces are some of the most visited pages on typical
e-commerce sites—to say nothing of a search engine like Google. However, few
resources focus on improving the search experience from the customer’s
perspective. I aim to fill this gap by presenting the best content from my
monthly UXMatters column, Search Matters and my upcoming book, “Design Caffeine
for Search and Browse: Practical Strategies for Creating the Ultimate
e-Commerce Finding Experience on the Web and iPhone”:

1) Optimizing images, content, and actions in search UI
2) The best ways to approach no search results conditions
3) Understanding the value of a good layout and how to calculate the right
vertical spacing for your site
4) How to design aspects and filters with judicious use of Ajax
5) Understanding the differences between iPhone and Web search
6) How to create dynamic landing pages, brand catalogs and category pages
7) Best practices and common pitfalls of search and browse user interface
design

This is a straight-forward, practical talk about search and browse UI design,
so there will be lots of before-and-after picture slides (and very few bullet
points). After each section of slides (about every 10 minutes) I will pause
and have a short 5 minute Q&A segment to address specific design questions and
take questions from the audience.

Experience Design for a Viral Mobile Community

Presented at the Net Squared Conference May 2009, in San Jose, CA

See the presentation on Slideshare ⇒

ThirstyPocket used iPhone application design to foster social change by creating a platform for viral neighborhood commerce, which brings people together and encourages community interaction.  We will demonstrate buying and selling flows and discuss specific user experience design strategies and insights that were used to improve upon existing e-commerce offerings.

How to set up and run participatory design sessions, analyze data and present results effectively

Presented April 2008 at the IA Summit 2008

See the presentation at the IA Summit 2008 (Opens in a New Window)

Download the presentation proposal in PDF (3 MB)
See the presentation page on the IA Summit 2008 Website ⇒

This workshop will provide user experience professionals with practical guidance on how to successfully set up and run participatory design sessions, analyze data and present results effectively to project stake-holders. Lab set-up with a range of budgets, appropriate methodologies like PICTIVE, group and individual design sessions will be discussed. After attending the course, attendees should be able to:

  1. Set up and run a successful participatory design session.
  2. Determine the right methods and tools to fit specific projects.
  3. Analyze and interpret participatory design session data.
  4. Create an effective presentation and deliver clear recommendations to project stakeholders.
  5. Understand how participatory design can fit into your company’s user-centered research and design strategy.