UX Design Services and Benefits

We help you provide a superior service through better UX design.

As a UX Design firm, we do much more than simply build wireframes and hand them over to the engineers. We are experts in user research, Information Architecture (IA), Interaction Design (IxD) and digital storytelling that brings together the entire experience into a seamless whole.

We also have a hands-on, practical understanding of the entire technology stack that the system is built on: databases, middleware and presentation. Just as importantly, we get the big picture. The experience are not built in a vacuum, but centered around profitable business models: marketing, distribution, sales and operations. During the project, we provide the glue that helps translate business goals into system behavior specifications that engineering can understand and build.

We know what it takes to build our designs and have experience in dealing with complex legacy systems and cutting edge technologies. Not all of the services below are right for every project. We work together with your team to ensure that training, research, design and engineering resources are invested in the most effective way to produce the best experience your budget allows.

For your free 30 minute consultation, contact us today »

Benefits for you. High ROI for your company.

  • Provide superior service through better user experience design.
  • Keep your current customers loyal. And create a following for your brand.
  • Create an “unfair advantage” over your competitors by opening up new markets and reconfiguring the existing ones.
  • Understand user behavior and build empathy broad executive buy-in, rather than constantly defending your turf.
  • Guide your users through the “Happy Paths” and create more effective conversion funnels.
  • Become a center of excellence and a go-to person at your company for successful product release.
  • Foster user-centered design culture in your organization that will make future product investments a breeze.
  • Optimize the path to your customer through superior product flows.
  • Leverage user-centered experience innovation for continual large-scale financial success.
  • Ride the explosion of mobile and tablet device popularity by building better user experiences across all distribution channels.

What can we do for you?
How about a free 30-minute consultation »

UX Design Services

User Experience (UX) Design
Looking at the entire service your company provides, to ensure the best experience along all the customer touch-points. This approach produces the best results.

Usability Evaluation
We go through all the key pages and workflows on your site and compare them vs. best user experience practices and customer goals. Then document friction points and potentially confusing system behavior. This is the easiest way to engage with us.

Competitive Analysis
How does your experience measure up against competition? What do competitors do well/badly? What are the true mission-critical activities, and what are “nice to have”?

Information Architecture (IA)
Designing how the site pages are organized. Optimizing customer “happy paths” that move them toward the action you desire.

Interaction Design (IxD)
Creating the most natural, frictionless movement through a workflow.

Wireframing
Documenting page layout, controls and copy specifications as a low, mid and high-fidelity mock-up.

UX Workshops
A team workshop is a great way to kick off a project and make sure everyone is on the same page. Plus it provides user-centered design training for your entire team. Learn More »

Rapid Iterative Testing and Evaluation (RITE)
Testing a system prototype with 3-4 people then updating the prototype quickly based on participant feedback. This powerful technique allows to arrive at an optimal working solution in just 2-3 weeks.

Field Studies Research
Testing the interface at home, office, metro/bus, or any place where the system activities normally happen. Although more expensive, allows for the most complete, holistic understanding of the current experience, mental models and all key artifacts in context. Allows to answer the deep “why are people having this issue?” questions and yields a treasure-trove of ideas on how to improve the interface.

Which services are right for you? Let’s talk »