The Cross Channel UX Elements framework is a practical design tool you can use to create â€œMagic Momentsâ€ of flow and delight for your customers across the different channels in a more deliberate fashion, rather than arriving at great designs only through occasional happenstance.
Virtual Seminar: Cross-Channel Design: Magic Mobile Moments
Why do some million-dollar apps fail, while simple apps like Instagram make billions? The answer is “Magic Moments”. And on May 16th, the author of best-selling book “Designing Search: UX Strategies for eCommerce Success” will show you how to create “Magic Moments” in your own Mobile and Tablet apps.
NOTE: Not for beginners. The Expert Strategy(TM) Series is aimed at mastery of advanced design principles.
Virtual Seminar: QR Codes That Convert: Mobile UX Strategies for Success
“The QR Codes that Convert webinar has already paid for itself. I was able to tweak a clientâ€™s QR campaign today, using what I learned, and it started increasing their customer engagement right away. I would recommend this webinar to anyone using QR codes in their marketing campaigns or anyone advising clients who use QR Codes.” â€“ Marty Diamond, Diamond Website Conversion
You can view the recording made April 6th, 2012.