Cross-Channel Search: Design Approaches for Mobile and Tablet
The rise of smartphones and tablets is an unprecedented opportunity for all kinds of search to escape traditional limits and become the single best way to access information. In context. Real-time. Come hear practical tips for designing search with tap-ahead, geo-location, still image and video input, voice and unprecedented personalization… While juggling crushing constraints: limited screen real estate, fat fingers, spotty connections, multi-tasking and shortened attention span. From the author of “Designing Search: UX Strategies for eCommerce Success” (Wiley, 2011).
IA Summit * March 21 – 25, 2012 * New Orleans, Louisiana
Jan 18th, 2012 By
Mobile Websites, Tablet Apps and Hybrids: 7 Mobile Strategy Tips for 2012
Jan 3rd, 2012 By
Sites like YouTube and Facebook are already projecting mobile use to surpass desktop use as early as *this year*. What’s your mobile and tablet strategy? Allow me to humbly present the wisdom I got from the experience of walking the last 365 miles. Barefoot. In the snow. Uphill both ways.
Do Any Corporate Cultures Truly Embrace UX?
Jan 18th, 2010 By
People often ask me if there are companies “out there” that truly embrace UX. In my experience, not one company I ever worked at was truly customer-centric. While some companies might say they are in their mission statement and even hire lots of designers/UX people, companies are only truly committed to one single thing: making Read More »
Experience Partners: Giving Center Stage to Customer Delight
Jan 17th, 2010 By
In this article I propose the concept of Experience Partners as a whole new way of thinking about our customers as partners in holistic product experiences. Experience Partners reflects an emerging paradigm shift from a focus on product features to instead conceptualizing holistic product experiences, and embodies our best understanding of how to design products that create delight and become integral, harmonious parts of people’s lives.
A custom workshop - just for your team. Come With Questions.
Leave With Wireframes.
But it requires a new level of sophistication, discipline and minimalist thinking. With years of experience designing mobile and tablet experiences for top firms like eBay, Wells Fargo, WebEx and IBM comes expertise. Knowing when to follow design patterns. When to break them. And when to invent new approaches that redefine the industry.
Designing for Mobile or Tablet? For a free 30 minute consultation, 
If you are designing for web or mobile, you can't afford to ignore search. Search is more than mere technology. It is an experience. A moment of flow, of meaning. A quiet conversation with your customer. That is why I wrote 
User experience design means anticipating and taking care of key details. So your customers don't have to. A superior level of service, that makes doing business with your company a delight. You need good design. But you don't need to spend a fortune. Our 80/20 rapid design, prototyping and testing process ensures very doable, step-wise improvements that ultimately create 10-20X ROI.
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